Merchandise returns and exchanges will be accepted (excluding items purchased on sale, on discount, all lingerie+ and gift boxes) within 30 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system. Customer identification may be required. Refunds will be made in the original form of payment, except that merchandise credit may be given for gift receipt returns.
Merchandise must be in its original condition, unworn and unwashed. Original garment hang tags must be attached.
Note lingerie item not returnable, examples:panties, teddy's, baby dolls, silicone bras, garters, fishnets, thigh highs and corsets are FINAL SALE. No refunds or exchanges are permitted.
Returns. You must use USPS and tracking. All returns must be accompanied by a Return Merchandise Authorization (RMA). Contact us by email with your request for RMA. Use USPS and be sure to request that a tracking number be given to your package. Ship to:
Shabby Cottage Boho Boutique
5225 Canyon Crest Drive, #71 PMB #856
Riverside, CA 92507
Note: Merchandise sold as clearance or sales item may not be returned or exchanged.
Please don't hesitate to contact us with any questions, requests or concerns you may have by completing the online customer support request or contacting us directly by: